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Our high-quality foaming hand wash pumps are made to be used time and time again. We've tested a lot of pumps (and we mean a lot) and these little beauties came out on top. One pump per wash is all you need for that dream foam hand wash experience.
Designed to be used with our custom-made glass and silicone hand wash bottle for a guaranteed good time.
As others have described, unfortunately the pump nozzle has become stuck. Love all PS products and am very keen to keep supporting, but this one was a disappointment.
Great can get replacement parts
All my pumps have stopped working before the first bottle was used. About 1/3 to a half used 🥴Both pumps just became stuck. Thought it may have been a blockage but nothing rectified the problem.I had just put them aside and unfortunately had to go back to purchasing others.
Hi, Peta. Thanks for sending in your review. We are so sorry to hear about your experience. Please know we are committed to providing excellent customer care and are keen to resolve this issue with you.
The issue of hand wash pumps malfunctioning is not unique to Pleasant State but rather a global challenge in the sustainability space. One of the most common causes is that the pump is clogged. When this happens, we recommend removing the filter and giving it a warm rise. We understand this may feel unnatural for now, so we are releasing a video to guide customers on maintaining and fixing clogged hand wash pumps.
In the meantime, we will reach out to you via email for the replacement pump. We have done a few iterations of the hand wash pump and the new batch should be better and more reliable.
Hope that helps! PS Team xx
The pump works well but is sometimes tricky if it isn’t in perfect alignment.
Love this pump...distributes just the right amount without wasting the product !
