We're super confident that you'll love your Pleasant State goodies which is why we have a 30-day money-back guarantee from the time you receive the goods.
If in the unlikely event you're dissatisfied please email us at firstname.lastname@example.org within the 30 days so that we can help resolve any issues and/or organise the return logistics.
We recommend that you return the product (yes, they will need to be returned) via Registered Post and that you pre-pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore we recommend you insure your parcel.
Pleasant State will not be responsible for parcels lost or damaged in transit if you choose not to insure.
As part of our mission to minimise waste and do business ethically, we do at times offer our products to our amazing customers at a HEAVILY discounted price, so they don't end up going to waste.
Please note, these bottles WILL have imperfections in the glass and/or silicone. We do not offer exchange or refunds on seconds items.