Less pleasant, but important matters

Terms & Conditions

Some of the less pleasant, but important matters! This website is operated by Good Day Co. Pty Ltd Trading As Pleasant State ACN: 639 178 537

Your Agreement
Your use of this website means that you have agreed to the following terms and conditions. Please note we may change these terms of use at any time, without telling you. Every time you use this website you are agreeing to the terms and conditions.

Our Services
We work very hard behind the scenes to ensure our website is always available to you, and that you experience no delays, but we cannot promise that the website will always be available. We may stop the operation of part of the website or all of it, at any time and without telling you. We make every endeavour to ensure the content on the website is accurate, but we do not guarantee this. The content is also general in nature and does not constitute advice in any way.

Intellectual Property
The creative and content of this website is all subject to copyright. While we are happy for you to share aspects on social media, you must not copy, adapt, store, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services on this website. If you wish to do any of these things, you must get our written permission first.

Email Communication
When you accept these terms or use we will automatically subscribe your email address to the Pleasant State newsletter. The purpose of our newsletter is to share updates, products, promotions, and partnerships. You can unsubscribe from this at any time by clicking on unsubscribe in one of our emails.

This website uses Geolocation scripts to determine the country you’re browsing from to provide a more customised experience. Your Geolocation data is not stored by our website.

Third Party Links
This website may contain links to other websites which we do not control. We’re not responsible for the content of those websites. Although we would typically approve of the content contained in those links, we do not endorse, provide any warranty or take any responsibility for any aspect of those websites or their content. Those links are provided for convenience only and may not remain current and you use them entirely at your own risk.

We rely on you to comply with these terms of use, so if we suffer loss or damage or incur any costs because you breach these terms, you agree to indemnify us for those losses, damages and costs. You also indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of the website.

All material on the website is provided to you without warranties of any kind, including warranties of merchantability and fitness for purpose. We do not warrant that the website or the website server are free of viruses or any other harmful components.

Limitation Of Liability
To the extent allowed by law, we exclude all liability to any person for loss or damage of any kind arising from or relating to the use of this website or the materials on this website. Where any law implies a warranty into these terms of use which may not be excluded, then to the extent the law allows us, our liability for breach of the warranty will, at our option, be limited to the supply of the goods or services again or (where applicable) repaired or replaced; or paying the cost of having them supplied again, repaired or replaced.

Applicable Law
These terms of use are governed by Queensland law and if there’s a dispute concerning these terms of use, the courts in Queensland will determine the outcome.

Contact Us
If you have any questions relating to these terms of use, please contact us by emailing hello@pleasantstate.com

Charitable Donations
Two per cent of all sales are donated to our charitable partners. We reserve the right to change these charitable partners at any time. As these donations are made on a regular basis, the charitable component of your sale is non-refundable. Shipping is excluded when calculating the charitable portion of your sale.

Returns and Refunds
We're super confident that you'll love your Pleasant State goodies which is why we have a 30-day money-back guarantee from the time you receive the goods. If in the unlikely event you're dissatisfied please email us at hello@pleasantstate.com within the 30 days so that we can help resolve any issues and/or organise the return logistics.

We recommend that you return the product (yes, they will need to be returned) via Registered Post and that you pre-pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore we recommend you insure your parcel. Pleasant State will not be responsible for parcels lost or damaged in transit if you choose not to insure.