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Less pleasant, but important matters

Privacy Policy

Your privacy and the security of your personal information is something we take very seriously at Pleasant State.

Our Commitment to You
We understand the importance of your privacy and your concerns about the security of your personal information. We are committed to protecting any personal information about you that we hold.

This policy sets out how we generally manage your personal information and safeguard your privacy.

Personal Information
Personal information is information that identifies you or could identify you. During your dealings with us, we may collect personal information such as:

-Your name, address and contact details
-Your interests in our products, services or events
-Information about your dealings with us or anyone else
-Any other information which we may need to promote our goods or services.

You should only provide information about another person(s) if you are authorised to do so. You must also make sure to inform that person of who we are and that we may use and disclose their personal information in accordance with our privacy policy.

Use of our Website
We may collect personal information from you when you use our website. This information may be collected when you tell us about yourself, for example, by subscribing to us, completing an online form, entering details about our products or services, accepting an invitation from us or when you send us an email.


If you participate in the 'Give $10 + Donate $10' referral program, your profile picture and first name will appear on the 'Track Your Impact' platform of the person who referred you and the person who referred them so they can see the cumulative impact of their do good actions. Likewise, when you successfully refer a friend, you will be able to see who you have successfully referred and their successful referrals. 

We do use cookies and similar technologies on our site. It is a requirement of purchasing from this website that you allow your browser to accept cookies. We may use cookies to learn about how people use our website, what they are interested in and to help us make a better website.

This website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS and email. 

Like most other websites, we may automatically record details about any computer used to access the website such as the date and time of access, the IP address, domain name, and details of the information accessed.

Use Of Information
We use your personal information to provide our products or services to you, to manage and account for our products or services, to improve our products or services, to manage our relationships with you and to provide you with information about our ideas, events, or other products or services that may interest you.

We may also use your personal information to provide you with information about other services offered by third parties which we think you may find interesting. If you would prefer not to receive this information, please get in touch.

We will not disclose your personal information to any third parties without your consent, unless we are required to by law or to the extent we use third parties to capture or manage your personal information on our behalf.

You can find out more about how Pleasant State’s interests are balanced with your own rights and interests by getting in contact with us.

Information Security
We take reasonable steps to protect all information which we hold (including your personal information). We also take reasonable steps to hold information securely in electronic or physical form.

Data Retention
We will keep your information only for as long as is reasonably necessary for the purposes set out in this Statement and to fulfil our legal obligations. Where you are a customer this is usually at least for as long as you remain a customer, to be able meet our legal and contractual obligations to you, and if necessary, to resolve any disputes.

We only retain your information for as long as is necessary for us to use your information as described above or to comply with our legal obligations. However, we may retain some of your information after you cease to use our services to meet our legal obligations, such as retaining the information for tax and accounting purposes.

When determining the relevant retention periods, we will take into account factors including:

-our contractual obligations and rights in relation to the information involved;
-legal obligation(s) under applicable law to retain data for a certain period of time;
-statute of limitations under applicable law(s);
-(potential) disputes; and
-guidelines issued by relevant data protection authorities.

Otherwise, we securely erase your information once this is no longer needed.
For further information on how long your information shall be retained by please contact us at

Changes To Our Privacy Policy
From time to time it will be necessary for us update and change our privacy policy. We reserve the right to change our privacy policy at any time. We may notify you about changes to our privacy policy by posting an updated version on our website.

Access To Your Information
You may request access at any time to personal information we hold about you by emailing us at

We will deal with all requests for access to personal information as quickly as possible but may charge you a fee where access is provided.